Returns

Returns can be facilitated using one of the following methods:

  1. Returns to Pafsaniou 6, 3051, Limassol via post or courier  (see Shipping section)

Terms and Conditions:

  • Returns are accepted within 28 days of purchase with a valid receipt or gift exchange card.
  • Returned items can be exchanged for other items or gift vouchers.
  • Returns accompanied by a receipt will be exchanged for other items or gift vouchers of value amounting to the value of the return at the time of purchase.
  • Returns accompanied by a gift exchange card will be exchanged for other items or gift vouchers of value amounting to the current value of the return.
  • Items can only be returned if they are unopened, unused and in a re-saleable condition with all tags attached, and packaging intact.
  • Please note that due to hygiene reasons, earrings and cosmetics cannot be returned or exchanged.
  • Vouchers are non-refundable.

For returns via post or courier:

  • Returned products must be sent to Pafsaniou 6, 3051, Limassol via post or courier.
  • Shipping costs are borne by the customer and are non-refundable.
  • Upon receipt and inspection of the returned item, a notification email will be sent confirming receipt of the returned item and next steps.
  • If a product is replaced / exchanged, the time of delivery or the replacement / exchanged product will vary depending on location.

Defective or Damaged Item:

Defective or damaged items will be replaced. Attached tags and original packaging must be retained. For replacements, please contact us at: info@leatherex.com. Alternatively, please use the contact form in the Contact Us section.